Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Negotiation
Bringing people together to solve differences.
Coordination
Changing what is done based on other people's actions.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Persuasion
Talking people into changing their minds or their behavior.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Time Management
Managing your time and the time of other people.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Active Learning
Figuring out how to use new ideas or things.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Speaking
Talking to others.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Using math to solve problems.
Active Listening
Listening to others, not interrupting, and asking good questions.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Writing
Writing things for co-workers or customers.
Social Perceptiveness
Understanding people's reactions.
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